Check-In Inspections

Check-in reports provide detailed written and photographic evidence, serving as a foundation for justifying any deposit deductions at the end of a tenancy.

Our professional inventory clerks deliver unbiased, accurate reports, strengthening the position of both landlords and tenants in potential disputes.

A check-in report establishes a mutually agreed-upon record of the property’s condition at the start of the tenancy, minimising the risk of misunderstandings or legal issues.

• Flexible Scheduling: Easy and convenient booking process.
• Industry Recognition: Accredited by industry standards.
• Unbiased Reports: Independent and impartial documentation.
• Fast Delivery: Reports delivered within 12 hours.
• Transparent Pricing: No hidden fees, with support for dispute resolution.

Our check-in service is designed to ensure clarity and protection for landlords, agents, and tenants from the very start of the tenancy:

1. On move-in day, our clerk arrives with the inventory report and conducts a thorough room-by-room inspection, documenting the property’s exact condition.
2. We encourage the tenant to be present to review the property, ask questions, and confirm agreement on its condition.
3. A signed summary is provided, noting key receipts, cleaning standards, smoke and carbon monoxide alarm checks, and the property’s overall condition.
4. This legally binding report becomes part of the tenancy agreement, helping to prevent disputes during check-out.
5. All parties receive a comprehensive report with photographs, creating a clear and professional audit trail.

Q: Why is a check-in report necessary?
A: It provides evidence of the property’s condition at the start of the tenancy, protecting landlords, agents, and tenants in case of disputes or deposit claims.

Q: Who arranges the check-in?
A: Typically, the landlord or letting agent organises the check-in as part of the pre-tenancy process.

Q: Who covers the cost of the report?
A: The landlord is responsible for the cost.

Q: How much notice is required for a check-in?
A: We recommend at least 48 hours’ notice to ensure availability, though we strive to accommodate urgent requests.

Q: How long does a check-in take?
A: A check-in typically takes around 60 minutes, depending on the property’s size and condition.

Q: Can I request changes to the report?
A: Yes, you can raise comments or questions during the check-in or via email within seven days of receiving the report. We’ll review and address all queries promptly.